Logging in

vanessa · Posted: Sun Oct 15, 2006 11:41 am Post subject: Logging in

Trae, your site won't let me log on using Firefox. I hit the log in button, and the page resets to itself rather than where I want to be. Fix it or tell me what stupid thing I'm doing.
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Traegorn · Posted: Sun Oct 15, 2006 12:23 pm Post subject:

Are you logging in on the front page or are you logging in on the login page.

If you aren't logging in on the front page, make sure you do NOT check the "Keep me logged in" box.

Also- I've adjusted the cookie a few days ago, so you may have to delete your old cookie manually. You can do this in FireFox by Going to Tools > Options > Privacy Tab > Cookies Sub-Tab > Click the "View Cookies" Button > Then Scroll down to TRHOnline and click "Remove Cookie"
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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Sun Oct 15, 2006 12:43 pm Post subject:

Thank you Trae, I am content now.
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Kellin · Posted: Sun Oct 15, 2006 5:54 pm Post subject:

I also noticed that if I keep myself logged in via "remember" here at work, and forget to log out, I can't log in on any other computer.

Then again, this might've been an isolated incident, and it really doesn't matter anyways.
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Here we are. Earth. Full of things, as usual.

Traegorn · Posted: Sun Oct 15, 2006 5:56 pm Post subject:

I'm trying to figure out what I have to do to fix this problem with the perma-login being broken. I may just turn off the feature as a short term fix so you aren't presented with the option until I fix it.
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Why aren't you reading UnCONventional (the awesome comic) yet?

Kellin · Posted: Tue Oct 17, 2006 8:06 pm Post subject:

Just wanted to give you the head's up that I can't log in at all on Taeliac's Mac; it wasn't just because I have it set to 'remember me' at work.

I can deal with that, though, as I really don't use her lappy much anyways. I did want to mention it to you, regardless.
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Here we are. Earth. Full of things, as usual.

Traegorn · Posted: Tue Oct 17, 2006 8:47 pm Post subject:

Kellin - honestly, it's probably a cookie issue. I don't know the menu to delete it in Safari, but that should fix it in that case.
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Why aren't you reading UnCONventional (the awesome comic) yet?

Kellin · Posted: Tue Oct 17, 2006 10:49 pm Post subject:

Hooray, it worked!

Damn, I should've just tried your cookie fix before even posting anything. I'm such a n00b.
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Here we are. Earth. Full of things, as usual.

Traegorn · Posted: Wed Oct 18, 2006 6:15 pm Post subject:

I may have fixed the autologin problem...

...sort of.

It's a temporary fix - but there will be a permanent one once I finish the new index page.
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Why aren't you reading UnCONventional (the awesome comic) yet?

Traegorn · Posted: Wed Oct 18, 2006 10:04 pm Post subject:

HOLY CRAP - I THINK I GOT IT!

I think I FINALLY fixed the login problems!

Tell me if it works! Smile

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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Thu Oct 19, 2006 9:11 am Post subject:

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Traegorn · Posted: Thu Oct 19, 2006 9:31 am Post subject:

Hmmm...

...did it change after going on the site more? That info box is loaded in an iFrame, so it's technically a different page - and it might have just needed to be reloaded...
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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Thu Oct 19, 2006 9:56 am Post subject:

I keep getting logged out after making a single reply. Like, I haven't moved away from the site or closed the browser; I had to log in for each reply I've made this morning.
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Traegorn · Posted: Thu Oct 19, 2006 10:00 am Post subject:

That's incredibly abnormal.

Hmm...

Let me take a look, as that isn't happening to me (but I checked the keep me logged in button). I'm going to log out and relogin and see what happens when I don't check the box.
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Why aren't you reading UnCONventional (the awesome comic) yet?

Traegorn · Posted: Thu Oct 19, 2006 10:10 am Post subject:

Okay... Vanessa, I have no idea what's going on with your computer. Everything is working fine for me in Firefox.

I redid a lot of the verification code on some pages, but it shouldn't have effected the cookie... I always reccomend removing your login cookie as the first step when you're having problems staying logged in - so of course you should try that. Beyond that...

1. What Browser Are you Using?
2. Make sure that "Allow Cookies" is set in your browser
3. Make sure you are going to http://www.trhonline.com/ and not http://trhonline.com/

Trae needs more information... Sad

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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Thu Oct 19, 2006 11:39 am Post subject:

1. Firefox.
2. I reset my cookies twice and it keeps happening.
3. Definitely going to the right address.

And this is both my home and my work computers it's happening to. I can log in, but your site doesn't want me to stay logged in. Is it punishing me? Have I been bad?
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Traegorn · Posted: Thu Oct 19, 2006 11:49 am Post subject:

Are you clicking the autologin box?
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Why aren't you reading UnCONventional (the awesome comic) yet?

Traegorn · Posted: Thu Oct 19, 2006 12:01 pm Post subject:

Also -- are you logging in only when you go to reply, or are you logging on from the front page?
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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Thu Oct 19, 2006 12:01 pm Post subject:

I've tried it both ways.
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Traegorn · Posted: Thu Oct 19, 2006 12:04 pm Post subject:

I know this is strange, but can you try it in IE?

(I am honestly scratching my head right now - I can't figure out what is happening, as I've now logged on without problem from three different computers, using different browsers, with and without autologin checked, and I have just now tried reconfiguring the session scripts... geh... Trae's brain hurts... and he can't replicate the issue...)
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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Thu Oct 19, 2006 1:14 pm Post subject:

In IE, everything works.
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Traegorn · Posted: Mon Oct 23, 2006 4:15 pm Post subject:

Vanessa - I've made some adjustments. Any better?
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Why aren't you reading UnCONventional (the awesome comic) yet?

vanessa · Posted: Mon Oct 23, 2006 5:39 pm Post subject:

It's beautiful baby, it's beautiful. Using Firefox, logged in, closed Firefox, came to the page and I'm still logged in. Beautiful.
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